My Clean Panels LLC

​

Effective Date: September 27, 2024

 

1. Introduction

My Clean Panels LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our services, website, or otherwise engage with us. By using our services, you consent to the practices described in this policy.  

 

2. Information We Collect

We may collect the following types of personal information from you:  

• Contact Information: Name, address, phone number, and email address.  

• Payment Information: Credit or debit card details (processed by a secure third-party payment processor).

• Service Information: Information related to the solar panel cleaning services we provide, such as the location of your solar panels.

 

3. How We Use Your Information

We may use your personal information for the following purposes:

• Providing Services: To deliver solar panel cleaning services to you.

• Billing and Payments: To process payments, issue invoices, and manage your account.

• Customer Service: To respond to your inquiries and provide support.

• Marketing and Communications: To send you promotional materials, updates, and relevant information about our services.

• Legal Compliance: To comply with applicable laws and regulations.

 

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party companies that help us provide our services, such as payment processors and marketing platforms.

• Legal Authorities: Law enforcement agencies or government officials as required by law.

We require these third-party service providers to maintain appropriate confidentiality and security measures.

 

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

 

6. Your Rights

Under California law, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.  

• Deletion: You may request the deletion of your personal information.

• Opt-Out: You may opt-out of the sale of your personal information.

To exercise these rights, please contact us using the information provided in Section 8.

 

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child under 13, please contact us immediately.  

 

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@mycleanpanels.com

• Phone: 805-364-2125

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically for any updates.